Shipping Policy

At Woof 'n' Puss Ltd, we are committed to delivering your orders as quickly and efficiently as possible. Please review our shipping policy below for important information about order processing and delivery.

Order Processing
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.

Shipping Time
Estimated delivery times may vary depending on the destination and shipping carrier. In most cases, orders are delivered within 7–15 business days after processing.

Shipping Confirmation and Tracking
Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number so you can monitor the progress of your delivery.

Shipping Delays
While we aim to deliver orders within the estimated timeframe, delays may occur due to factors beyond our control, such as customs processing, carrier delays, or high shipping demand.

Incorrect Address
Please ensure that your shipping address is correct when placing your order. Woof 'n' Puss Ltd is not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact our support team so we can assist you in resolving the issue.

Contact Information

Business Name: Woof 'n' Puss Ltd
Website: http://woofnpuss.shop/
Email: Support@woofnpuss.shop
Phone: +44 (125)385-5553

If you have any questions regarding shipping, please contact our support team.

Thank you for shopping with Woof 'n' Puss Ltd.