Cancel order Policy

At Woof 'n' Puss Ltd, we understand that sometimes customers may need to cancel an order. We aim to make the process simple and fair.

Order Cancellation

Customers may request to cancel their order within 24 hours of placing the order. If the cancellation request is received within this time and the order has not yet been processed or shipped, we will cancel the order and issue a full refund.

After Order Processing

If the order has already been processed or shipped, it may no longer be possible to cancel the order. In such cases, customers may need to follow our Return and Refund Policy once the item has been delivered.

How to Request a Cancellation

To request an order cancellation, please contact our support team as soon as possible with your order number and purchase details.

Contact Information

Business Name: Woof 'n' Puss Ltd
Email: Support@woofnpuss.shop
Phone: +44 (125)385-5553
Website: http://woofnpuss.shop/

Our team will review your request and respond as quickly as possible to assist you.

Thank you for shopping with Woof 'n' Puss Ltd.